Taskbead

Taskbead Refund and Cancellation Policy

Effective 24 October 2026 · Contact: hello@taskbead.com

The short version

• Try first, then buy. Free has every feature you'd use day to day, with no time limit, so you can be sure before paying. Because of that, payments are not normally refundable.
• Cancel anytime. Cancelling stops the next renewal. You keep Plus or Team until the end of the period you've paid for, and you're not charged again. Nothing is deleted; your account moves to Free.
• Your legal rights still apply (see below), and Paddle can always refund a payment made by mistake.

Who handles payments

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Paddle is the seller on your receipt, and refunds go back to the original payment method (cards usually within 3–5 working days of approval).

When you can get a refund

1. Withdrawal rights by law. If you're a consumer where the law gives you a right to cancel a digital purchase, you can use it, for example:
   • EU, EEA, Switzerland, UK: 14 days from your first payment for a plan (not later renewals). In the UK, also 14 days from each yearly renewal. At checkout you may be asked to agree that Plus starts right away; where the law allows, that can end the withdrawal right once you've used the paid features.
   • Turkey, Israel: 14 days. South Korea, Brazil, China, Canada: 7 days. Singapore: 5 days.
   The exact rules are in Paddle's Refund Policy, which applies to every purchase.
2. Charged by mistake. Charged twice, charged after you cancelled, or charged for the wrong plan: full refund of that charge.
3. It doesn't work as described. If a paid feature is seriously broken and we can't fix it, contact us first; if we can't sort it out, you get a refund as consumer law requires.
4. We take away what you paid for. If we remove a paid feature you bought or close Taskbead, you get a pro-rata refund of the unused prepaid time.

Outside these cases, payments (including renewals you forgot to cancel) aren't refunded. Paddle may still grant a refund at its own discretion if you ask within 14 days of a payment. Refunds aren't given where there is fraud or refund abuse.

How to cancel

In Taskbead, open Settings and choose "Manage or cancel subscription", or use "Manage subscription" in any Paddle receipt (or paddle.net). Access continues until the end of the current period.

How to ask for a refund or withdraw

Use "Request refund" (EU: "Request withdrawal") in the Paddle customer portal linked from your receipt, or at paddle.net. You can also email hello@taskbead.com from the address on your receipt with your order number; we reply within 3 business days.

Store versions

The browser extension and the Microsoft Store app are free and don't sell anything. Purchases are only made on taskbead.com.